Shipping policy
Shipping Policy
Effective Date: August 16, 2026
Thank you for shopping with us! We are committed to processing and shipping your orders as quickly and carefully as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received. Orders are not processed or shipped on weekends or holidays.
Once your order has been shipped, you will receive a confirmation email with tracking information when available.
Shipping Times
Estimated delivery times begin once your order has been shipped:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days, when available
Please note that delivery times are estimates and are not guaranteed. Delays may occur due to weather, carrier issues, holidays, or circumstances beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on the destination, package size, weight, and shipping method selected.
Any available free-shipping promotions will be clearly stated at the time of purchase.
Tracking Your Order
Once your order has shipped, you may receive a tracking number by email. Please allow up to 24–48 hours for tracking information to become available.
Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to resend the package.
Lost, Stolen, or Damaged Packages
Once an order has been delivered to the shipping address provided at checkout, we are not responsible for packages that are lost or stolen.
If your package arrives damaged, please contact us as soon as possible with your order number and photos of the damaged package and items so we can determine the appropriate resolution.
If your package appears to be lost in transit, please contact us so we can assist you in contacting the shipping carrier.
International Shipping
If international shipping is offered, customers are responsible for any customs fees, duties, taxes, or other charges imposed by the destination country.
International delivery times may vary depending on customs processing and the destination.
Shipping Delays
While we work hard to get your order to you on time, we cannot guarantee delivery dates. We are not responsible for delays caused by shipping carriers, severe weather, natural disasters, holidays, customs, or other circumstances outside our control.
Questions About Your Order?
If you have questions about your order or shipping status, please contact our customer service team with your order number and we will be happy to assist you.
Thank you for choosing our store!